Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.vitaminstoresrilanka.lk.

  1. Information We Collect

When you use our website, we may collect the following:
• Personal Information: Name, phone number, email, delivery address, and payment details.
• Order Details: Products purchased, delivery method, and order history.
• Device Information: IP address, browser type, and time zone (for site optimization).
• Messages: WhatsApp or email conversations for customer support purposes.

  1. How We Use Your Information

We use your information to:
• Process and deliver your orders
• Communicate with you about your order or any issues
• Provide customer support
• Send promotional offers (only if you opt in)
• Improve our website and services

  1. Sharing Your Information

We do not sell or rent your personal information to third parties.
We may share it only with:
• Trusted delivery partners for order fulfillment
• Payment gateways for secure transactions
• Legal authorities if required by law

  1. Data Protection

We use secure servers and follow industry best practices to protect your information.
However, no method of online transmission or storage is 100% secure — so we cannot guarantee absolute security.

  1. Cookies

Our website uses cookies to:
• Help your shopping experience (e.g., remembering your cart)
• Analyze traffic and improve website performance

You can control cookie settings through your browser at any time.

  1. Your Rights

You have the right to:
• Request a copy of the personal data we hold
• Ask us to correct or delete your data
• Opt out of promotional messages at any time

  1. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of the site means you accept them.

Last updated: July 2025